A number of QuickBooks users found multiple errors while updating their accounting software. Such as, QuickBooks error 15101, which typically arrives on the screen, beginning with the error message: “Error 15101: When updating QuickBooks desktop or payroll." This problem usually happens when QuickBooks is unable to link to the internet in order to download updates. This internet connection error causes problems while updating payroll and its features in QuickBooks Desktop, as well as issues while updating bank feeds. The QuickBooks error code 15101 falls into the 15XXX series of errors, which usually relate to the software updating or installing issue. QuickBooks users may get different error codes depending on the cause of the failure. 

Eliminating this issue will be easy and effective when you focus on the detailed troubleshooting techniques. For your reference below, we have compiled a comprehensive guide on QuickBooks error 15101, including its signs and symptoms, common causes, and most importantly, expert-recommended techniques that help in resolving this frustrating updating problem. 

Quick Summary of QuickBooks Error 15101

The QuickBooks error 15101 belongs to the 15XXX series of errors that usually arrive when you try to get the QuickBooks Desktop program’s or payroll’s latest updates. This error usually occurs due to a third-party interruption, incorrect configuration of QB, missing component payroll updates, and other problems, which are described below in detail. The missing or outdated digital signature certificate is often responsible for triggering QuickBooks error code 15101 in most of the software. Below is a comprehensive list of common causes which triggers this error.

What are the Common Causes of QuickBooks Error 15101?

The following is a list of common causes that indicate the root cause of this updating issue: QuickBooks error 15101. To resolve this issue, it is essential to have a deep understanding of the different reasons that cause it so that you can directly target the problem.

• The Windows firewall settings are preventing QuickBooks from connecting to the internet.

• Internal payroll updates due to missing components are also one such problem that triggers the QuickBooks error 15101.

• An issue in the Windows files is also a fairly common reason for encountering error 15101.

• The shared download may not be accurately mapped.

• If Windows doesn't start all the QuickBooks services.

• If the verification of the digital signature fails.

• The third-party application disrupts the internal processes of QuickBooks.

Common Signs & Symptoms of QB Error Code 15101

The below-listed pointers are the common signs of the error code that make it easy for users to spot the presence of the issue. Take a look at these indicators, as they often reveal the problem before the error message appears, allowing the user to take immediate action.

• If your window starts crashing suddenly, then it might be due to QuickBooks error 15101.

• Your system starts responding slowly to commands.

• Your system freezes frequently in between processes, making it unable to work smoothly on the software.

How Can I Resolve QuickBooks Error 15101?

The software's slow performance is due to the presence of QuickBooks error 15101, which interrupts the smooth workflow of finance management. Eliminating this issue is simple and effective, but only if you follow the instructions below. Each solution targets a specific root cause, so it's important to carefully read the following steps, understand the procedure, and follow it to achieve the best possible results. So, without wasting time, let’s together troubleshoot the problem.

Method 1: Verify the Internet Explorer Settings  

The incorrect internet explorer settings are one of the most common issues that invites QuickBooks error 15101 in the software. To resolve this issue, the user only needs to modify the Internet Explorer settings; please refer to the step-by-step instructions provided below:

• First, open the Run Window by pressing the Windows + R keys together.

• Now, in the search box, type INETCPL.CPL and hit the Enter tab.

• Click the General option.

• Hit the Delete tab and select the Temporary Internet Files and Website Files option.

• Again, select the Delete option.

• Click on the Connection tab and go to the LAN settings.

• Here, you have to detect the settings and press the OK tab.

• Then, navigate to the Advanced section.

• Scroll down below and select the Security section.

• Check if TLS 1.2 is checked and TLS 1.0 and TLS 1.1 unchecked.

Method 2: Use the QuickBooks Reboot.bat File 

The QuickBooks reboot.bat file is another method to troubleshoot the QuickBooks error 15101 in the software. Here are the complete instructions for starting the procedure: first read and understand the instructions, then follow them to avoid any mistakes.

• Firstly, close QuickBooks Desktop.

• On your desktop, right-click on the QuickBooks icon.

• Choose the Properties option and hit Open File Location.

• You must locate and right-click on the Reboot.bat file.

• Click on the Run as Administrator button.

• The system displays the command "Window scrolling QuickBooks files."

• Ensure that you do not manually exit the command prompt window.

• After the Reboot.bat file finishes repairing QuickBooks services, the command prompt window will close automatically.

• Once you have completed the previously mentioned steps, Open the QB and try to run the payroll again to check the status of the error.

Method 3: Set Internet Explorer as your Default Internet Browser

If the above method fails to resolve the problem in your payroll processing, then try to set your internet explorer as your default internet browser. This method will surely eliminate the QuickBooks error 15101. To start the procedure below, we have compiled steps to instruct you on how to smooth the elimination process.

• To begin the process, click on Internet Explorer.

• Now, hit the Tools option or Gear icon from the top-right corner of the browser.

• Choose Internet Options.

• Then, navigate to the Program tab.

• To save the changes, select the Make Default button option and click the OK tab.

Method 4:  Run a Clean Installation Tool

Clean installation is a process in which users install QuickBooks software using the clean install tool. Using this tool aids in the deep cleaning of the software, which automatically resolves multiple issues. If the above methods fail to resolve this problem, then without wasting time, try this technique. 

• To start the process, you have to first close QuickBooks.

• Then, use the QuickBooks clean install utility to uninstall QuickBooks.

• Rename the installation folder.

• After completing that, download and launch a clean installation tool.

• Additionally, you can also rename the folder manually.

• Finally, reinstall the QB to complete the process.

Method 5: Run the System Using Safe Mode 

The Windows operating system requires the fewest drivers to function when you are in safe mode. If you are using Windows and connected to the Internet via a high-speed link, have the option to restart the system in either the safe mode or the networking mode. de. Make sure that before applying this method, you first keep a backup of your company file.  

• First, you have to Restart the system.

• Then, select Safe Mode with Networking and choose the operating system that you want to use to restart.

• Hit the Enter tab and immediately click on the Login option.

• Now, choose the System Administrator, which gives you access to operate all the programs on the computer.

• Click on "Administrator Password."

• When you specifically want to work in a safe mode setting, click on the Yes tab.

• Launch QuickBooks and try the task again if it fails.

• Finally, restart the system and try installing the payroll feature to check the status of QuickBooks error 15101.

Method 6: Change the Firewall Settings 

Occasionally, incorrect firewall settings can also contribute to the QuickBooks error 15101 in the software. Configuring the firewall settings and trying to eliminate the problem can prevent the software from functioning properly.

• Start by hitting the Start Menu.

• Now, navigate to the Search box and type Windows Firewall.

• Open the Firewall section and move to the Advanced options.

• Right-click Inbound Rules and select a new rule.

• Then, navigate to the Program option.

• Click on the Next tab.

• Go to the Browser and choose This Program Path.

• Here, you have to search for the QuickBooks executable files and click on them.

• Hit the Next tab and allow the connection.

• Hit the Next tab again, and double-check all of the profiles.

• Click on the Next option, create a rule, and subsequently name it.

• Finally, open the QB and check the issue's status.

Conclusion!

We hope this comprehensive guide helps you resolve QuickBooks error 1510. If you are still facing the problem, then we recommend you connect with the QuickBooks Enterprise Support team.