Islamabad – 29 August 2025 – Funadiq.com, a leading digital platform for Hajj and Umrah organizers, has been officially appointed as an Online Travel Agent (OTA) by the Ministry of Hajj & Umrah in Saudi Arabia. The platform is now authorized to issue Umrah visas when pilgrims book hotel accommodation as part of their travel package.
As a certified OTA, Funadiq.com provides pilgrims—and travel agents—with a seamless, all-in-one platform to search, compare, bid, and reserve top-quality services across Makkah and Madinah. From hotel bookings and transport arrangements to visa issuance and even catering, Funadiq consolidates the entire pilgrimage experience in one place.
Key Highlights:
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Official OTA for Umrah Visa Processing
Funadiq.com is empowered by the Ministry of Hajj & Umrah to facilitate visa issuance automatically when a pilgrim books a hotel through their platform. -
Integrated with MAQAM GDS
The platform is integrated with Maqam GDS, the centralized Umrah reservation system launched by the Ministry. This integration allows real-time access to comprehensive data on hotels, transport, and ground services in the holy cities, significantly enhancing transparency and efficiency. -
Extensive Hotel Inventory & Dynamic Bidding
Offering over 700 hotels ranging from non-star to five-star options in Makkah and Madinah, Funadiq empowers travel agents with competitive bidding tools and access to exclusive deals. Users can negotiate directly with hotels and reserve with confidence through a secure dashboard. -
Comprehensive Platform for Travel Agents
Beyond booking facilities, Funadiq.com serves travel operators by addressing industry challenges—providing time-saving tools, verified suppliers, cost-saving deals, and full contract management support. -
Ground Support via “Customer Happiness” Team
Pilgrims and agents benefit from on-the-ground assistance in Makkah and Madinah through dedicated support staff, reinforcing Funadiq’s commitment to service excellence.
Why It Matters:
This appointment underscores Saudi Arabia’s broader Vision 2030 goal to digitize and modernize the Hajj and Umrah experience. By leveraging technology, platforms like Funadiq enhance accessibility, transparency, and user control, while reducing dependency on traditional intermediaries.
For travel agents, Funadiq offers a streamlined, tech-driven ecosystem that brings global suppliers and pilgrims onto one verified, efficient platform. For pilgrims, it means more control over their sacred journey—from visa issuance to hotel bidding—all from a single digital dashboard.
Conclusion
Funadiq.com’s new status as an official Umrah OTA and its strategic integration with Maqam GDS mark significant milestones in digital pilgrimage services. The platform now offers a compelling, end-to-end solution for pilgrims and travel agents—combining visa processing, hotel accommodations, transport, and ground services seamlessly.
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