Field force management empowers businesses by streamlining their workflows. It bridges the gap between the manager and the mobile workforce. Overall, it helps improve business efficiency. Read on to find out more about the objectives of field staff management.

Companies are shifting towards a remote working culture. Reports state that 28.2% of full-time employees operate in a hybrid model, with 12.7% of them working from home. Furthermore, many executives work outside the office premises for sales and operations. Even though statistics downplay the significance of field force management for companies, there are still a lot of other objectives to know about. Let’s discover these objectives of field staff management in detail.

Field Force Management: An Overview

One aspect of workforce management is field staff management. It is the management of field resources, such as delivery agents, field sales representatives, tracking vehicles, and more. Businesses use field staff management software to manage their mobile workforce. It is a cloud-based software that helps businesses manage the activities of field executives from anywhere. From task assignment and attendance management to expense settling and order management, the software is a top-notch solution to manage the mobile workforce.

The software provides a wide variety of solutions to empower businesses. This includes a real-time tracking system, an order management tool, employee expense management software, and many others to streamline field service management. Each feature automates business operations and ensures that tasks run smoothly.

The Objectives of Field Force Management

Field force management is critical for the smooth operation of businesses. For what reason? Here are some objectives of field staff management in companies.

1. Enhanced Workforce Efficiency

Companies often need help in monitoring the productivity of their field workforce. Executives often take longer breaks than usual because no one is watching them. This leads to a decrease in worker productivity, which causes tasks to go unfinished. Henceforth, it is imperative to bring field force management solutions to your organisation.

The real-time tracking feature of the software enables businesses to monitor field executives in real-time. This feature lets employers track the live location, battery status, internet connectivity, and much more. Real-time monitoring, therefore, enables the mobile workforce to work more efficiently.

2. Promotes Informed Decision Making

Managers play a critical role in making strategic decisions. When it comes to field force management, managers must ensure that the right task is assigned to the right field executives. Is this possible without data-driven insight?

Field force management software empowers employers to make well-informed decisions by providing real-time data-driven insights. It improves business operations, which results in long-term profitability. 

3. Make Transparent Performance Reviews

Rewards and recognition are common employee engagement programs in companies. Isn’t it? Consider a situation in which you reward an executive who completes three tasks per day more than one who completes them due to inaccurate performance reports. This could be a motivator for the winning party, but it could also be discouraging for another.

Field staff management is important for transparent performance reviews. The software provides informative performance reports for each executive by tracking them in real-time. Consequently, managers can share the performance of their mobile workforce with transparency.

4. Ensure Smooth Expense Reimbursements

Manual expense management can lead to mistakes. These errors can frequently result in a significant disadvantage for businesses. For example, suppose an executive requests a reimbursement that exceeds his cap limit. The request was forwarded to the payroll team, who reimbursed the executive. This practice leads to an unfair reimbursement process and a violation of compliance.

Field force management software streamlines the employee expense management process. Businesses can use software like TrackoField to create a claim approval hierarchy. Team leaders and managers can verify the bills, which can then be sent to the payroll for reimbursement. 

5. Save Time and Operations Cost

It is imperative to implement field force management to ensure time and cost savings. How? Consider a situation where your field executive travels 30 kilometres away to accomplish his assignment. Travel time and fuel costs will be higher in comparison to an executive travelling 10 kilometres away from his residence.

A field force management solution empowers businesses in this situation. It enables employers to know the live location of executives and assign tasks more efficiently.

6. Allows Easy Delegation of Tasks

Managers can access all the information about ongoing tasks and completions when the workforce is in the office. Managers are thus able to assess the resources’ availability and assign tasks effectively in the case of an ad hoc requirement.

The above situation might be a challenge if there is a mobile workforce. During field staff management princess, Ad-hoc tasks often overwhelm managers. Executives work remotely, which leads to inaccurate task status insights. With field force management software, that’s not the case, managers can monitor the employees in real-time and ensure easy delegation of tasks.

Final Words

Thus, field force management is a cornerstone for modern businesses working in the remote landscape. Furthermore, it is crucial for industries like construction, sales and marketing, operations, and healthcare where there is heavy footfall of field staff.

TrackoField’s field force management software is an ideal solution to streamline remote workforce operations. From enhancing workforce efficiency through real-time tracking to promoting informed decision-making with data-driven insights, the software proves indispensable. Do you want to give it a go? We are offering a 7-day free trial.